Support Hotline

We’re here for you when you need us.

 

Frequently Asked Questions (FAQ)

There Are No Dumb Questions

If you can’t find the answer to your question below, please contact us here.

What is a POTS line?

aThe name given for this traditional telephone service is POTS (for plain old telephone service).

 

POTS is basically an analog voice transmission phone system implemented over copper twisted pair wires. It is the phone line technology most of us grew up with at home and is exactly what you think it is: copper wires dangling overhead, carrying your voice from one place to another.

 

POTS networks were created to facilitate voice communication over copper cables that traversed countries and continents, and it has been the standard voice-grade telephone system used by residences and businesses across the world since the 1880’s. But the POTS most of us are familiar with is an upgrade over the rudimentary phone system invented by Alexander Graham Bell.

How much do your services cost?

aOur pricing is very straightforward and easy to understand. You can view pricing for each of our solutions here.

Is this difficult to set up?

aOur solutions are easy to install and once unboxed can be set up in a matter of minutes.

What type of support do you provide?

aWe’re available Monday – Friday from 9 am to 5 pm Pacific.

 

In case of emergencies, we also offer a 24x7x365 emergency hotline for our customers.

What carriers do you work with?

aWe currently work with the top carriers, including:

  • Verizon
  • AT&T
  • T-Mobile
  • Sprint
Are there any extra or hidden fees?

aOur services are offered at a fixed service fee. You are not charged additionally for usage minutes or data consumption.

Will this work in my country?

aWe currently only offer service in the United States and Canada.

Our knowledgeable staff is here to help. Please feel free to call or email us anytime.

Documentation

Click here to view our documentation and video library.

Feel free to call us at +1 (844) 900-0599 or email us at [email protected].

We’re available Monday – Friday from 9 am to 5 pm Pacific. In case of emergencies, we also offer a 24x7x365 emergency hotline for our customers.